+61 402 367 223 info@hpicare.com.au Mon–Thurs: 9:00 AM – 5:00 PM, Fri: 9:00 AM – 4:00 AM
Complex Care Support
Why this matters
Participants with high medical needs require skilled and consistent support.
How we deliver it
We provide trained staff for high-intensity NDIS care and coordinate with your medical team.
What’s included
  • PEG feeding & enteral nutrition
  • Hoist transfers & mobility assistance
  • Seizure & epilepsy support
  • Medication administration
  • Catheter & continence care
  • Behaviour support
  • Pressure care & wound monitoring
Benefits
  • Skilled medical assistance
  • Safe environment
  • Reduces hospital visits
  • 24/7 availability
FAQs

What is considered complex care?
Support involving high-intensity tasks such as PEG feeding, behaviour support, or seizure management.

Are staff medically trained?
Yes. Our staff undergo specialised training for high-intensity supports.

Do you support diabetes care?
Yes. We can help with insulin, diet support, and blood sugar monitoring.

Can you help with PEG feeding?
Yes. Trained support workers provide safe and hygienic enteral feeding.

Do you do overnight shifts?
Yes. We offer both active and passive overnight support.

Can family be trained alongside staff?
Yes. We work with families to promote continuity of care.

What documents do I need?
Care plans, protocols, and assessments. We’ll help you collect them.

Can you assist with wound care?
Yes. We provide wound dressing and pressure area monitoring.

Do you work with nurses and hospitals?
Yes. We coordinate with your clinical and allied health teams.

Are these services funded by NDIS?
Yes. Complex care is covered under Core or Capacity Building supports.